Journal Publishing Sites FAQs – Get Your Answers Here!

Get answers of frequently asked questions about our Journal Management software. If you have further queries contact us at sales@ubitechsolutions.com

Q: Can I try before buying?

A: Yes, of course. You can sign-up for our 2 days free trial period. Register your email address and mobile number with us. Get started on your 2-days trial period, free of cost - No credit card required. Set up your journal. Try our easy software and decide if its the right fit for your journal.

Q: What happens after my trial period?

A: You can choose one of our packages and pay to continue using our Journal system.

Q: Which mode of payment do you use?

A: We accept payment through bank as well as PayPal.

Q: Are there any additional cost/fees?

A: No, All the prices are final and all-inclusive. There are no hidden charges for using our Journal Management Software.

Q: Why should I choose the Plus Package?

A: The Plus Package gives you access to the complete tool set for setting up your journal and publishing issues. This feature packed option comes after catering to Journal owners around the world for years. Our open access publishing solutions undergoes constant evolution. Ours is an online tool for rapid publishing of peer reviewed journal websites. Launch the issues inhouse without assistance from a web developer. Choose from any of our well-designed e-Journal site.

Q: Is the domain registration for online Journals included in your services.

A: No. We can register domain for you as an add on service at additional charges.

Q: We have already purchased a domain and we do not want to transfer it. Is it possible?

A: We have absolutely no problem. We can host the journal with the domain name you have purchased.

Q: We need two official email accounts according to our plan. Is it possible for you to provide an additional email account in professional package?

A: We can give you two email accounts. One Email ID is free and second Email ID will be at a nominal charge.

Q: Can I choose domain extension as .net, .org, .com etc?

A: Yes. You may choose any extension for your International Journal website if it is available.

Q: How much web space and emails do you allocate to the Journal publication sites?

A: We provide free web hosting space of 1 GB & one email ID with 1GB space is free with every plus package. There are nominal charges for more space.

Q: Can I try the Journal Publishing Software before buying?

A: Yes, of course. You can sign-up for our 2 days free trial period. You can try our software and decide if its a right fit for your journal. Get started free of cost (No credit card required).

Q: What happens after my trial period lapses?

A: You would be asked to pay to continue using the software.

Q: Is there any additional cost?

A: No. All the prices are final and all inclusive. There are no hidden charges for using our Journal Management Software.

Q: What is the approximate time frame to launch the journal online?

A: It will just take 1 week after confirmed order with payment and complete website content for plus package. It can take longer if the content for the Journal is not ready.

Q: What is the approximate time frame to launch the journal online? As we are hoping to launch our journal within next couple of weeks.

A: It will just take 1 week after confirmed order with payment and complete website content for plus package. It can take longer if complete matter for the journal is not ready.

Q: What are the Journal support & maintenance services?

A: Our support team will be available on Telephone, Email, Whatsapp or Skype. We resolve most of the issues within 24 hours on weekdays. We are available to answer all your queries at +91 77730 00234, sales@ubitechsolutions.com or ubitech.solutions (skype)

Q: What if I lose the journal data?

A: All the journal pages and issues are saved on cloud also. We can also provide backup of issues if the journal website is hosted with us.

Q: When can I contact the Journal team?

A: Our office timing is 9:30AM – 6:30PM IST. It will be closed every Sunday, 2nd & 4th Saturday of the month.

Q: Do you port data of existing Journals?

A: Yes, we can port existing data of your journal to our new system. The charges are according to the size and complexity.

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