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Journal Support and Maintenance
Q: What is the approximate time frame to launch the journal online? As we are hoping to launch our journal within next couple of weeks.
A: It will just take 2-3 hours after confirmed order with payment and complete website content. It can take longer if complete matter for the journal is not ready.
Q: What are the Journal support & maintenance services?
A: Our support team will be available on Telephone, Email, Whatsapp or Skype. We resolve most of the issues within 24 hours on weekdays. We are available to answer all your queries at +91 77730 00234, email@example.com or ubitech.solutions (skype)
Q: What if I lose the journal data?
A: All the journal pages and issues are saved on cloud also. We can also provide backup of issues if the journal website is hosted with us.
Q: When can I contact the Journal team?
A: Our office timing is 9:30AM – 6:30PM IST. It will be closed every Sunday, 2nd & 4th Saturday of the month.
Q: Do you port data of existing Journals?
A: Yes, we can port existing data of your journal to our new system. The charges are according to the size and complexity.