Get answers of frequently asked questions about our Journal Management software. If you have further queries contact us at reach@ubijournal.com

Q: We have already purchased a domain and we do not want to transfer it. Is it possible?

A: We have absolutely no problem. We can host the journal with the domain name you have purchased.

Q: We need two official email accounts according to our plan. Is it possible for you to provide an additional email account under this professional package?

A: We can give you two email accounts. One Email-id is free and second Email-Id will be at a nominal charge.

Q: What is the approximate time frame to launch the journal online? As we are hoping to launch our journal within next couple of weeks.

A: It will just take 2-3 hours after confirmed order with payment and complete website content. It can take longer if complete matter for the journal is not ready.

Q: Can I try before buying?

A: Yes, of course. You can sign-up for our 2 days free trial period. Register your email address and mobile number with us. And get started on your 2-day trial period, free of cost (No credit card required). Set up your entire journal. You can get accustomed to our software and decide if its a right fit for your journal.

Q: What happens after my trial period?

A: You would be asked to choose one of our packages and make the payment to continue using our Journal system. If you are not satisfied you can opt out.

Q: Are there any additional cost/fees?

A: No. All the prices are final and all-inclusive. There are no hidden charges and extra charges for using our Journal Management Software.

Q: Is the Basic Package right for me?

A The Basic Plan is a great entry point for launching a journal. It is the perfect way to start journal publishing in-house without bothering about getting a website designed, hosting or doing changes to the website.

Q: Why should I choose the Plus Package?

A: The Plus Package gives you access to the complete tool set for setting up your journal and publishing issues after issues. This feature packed option comes after catering to Journal owners around the world for years.